When to seek help
Signs of Problem Gambling
- You are preoccupied with gambling and lost your interest in other aspects of life.
- You are gambling to escape from the problems you have (personal, work, etc.)
- You are unable to stop gambling, even if you realize that you are losing.
- You are increasing the amount of money in order to win back the losses.
- You are lying about the time and money spent on gambling.
- You are stealing or borrowing money to gamble or pay gambling debts.
- You prefer to spend your time gambling, rather than with your friends and family.
Self Assessment Quiz
If you are experiencing any of the signs above you can take GamCare’s online self-assessment test to find out how much of an impact gambling is having in your life. The tool is simple and easy to use and based on your answers will identify the best next steps for you.
self exclusion
If you feel that you need to stop gambling, we advise you to self-exclude. This tool can be applied for periods at your discretion from six months to five years or permanently.
If you are self-excluded, you will not be able to access your account until the expiry of the self-exclusion period. Your Account cannot be reopened within the exclusion period. We will do our best to prevent a new account opening attempts through our website and also all the other associated websites.
If you are considering self-exclusion, you may wish to register with GAMSTOP, a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
Gambling Support Organisations
We want to ensure all players who feel the need to access further support have the opportunity to do so. The organisations listed below offer many alternatives which can help for an individuals own circumstances an we actively encourage players to utilise their resources if and when needed.
The Gambling Commission offers advice and guidance on safer gambling.
Gambling Therapy offer many different online services for problem gamblers and their friends and families such as Online groups, forums, e-mail support, and a resource database.
Founded in 1997, GamCare is the leading provider of information, advice and support for people affected by gambling harm. They operate the National Gambling Helpline, provide treatment for anyone experiencing harm, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Gamblers Anonymous are a diverse group who have joined together to tackle their own problematic gambling experiences and to help other compulsive gamblers do the same.
They provide information to help people make informed decisions about their gambling. They can help you to discover more about gambling and what safer gambling means, to understand and recognise the risks involved, and direct you to further information, help and support should you need it.
National Problem Gambling Clinic
The National Problem Gambling Clinic treats problem gamblers living in England and Wales aged 16 and over. The team assesses the needs of problem gamblers as well as those of their partners and family members.
Gambling Blocking Products
If you decide to remove access to gambling websites there are organisations with products that can block access to all sites and apps via your desktop, phone or tablet. These are listed below.
They provide information to help people make informed decisions about their gambling. They can help you to discover more about gambling and what safer gambling means, to understand and recognise the risks involved, and direct you to further information, help and support should you need it.
They have first-hand experience of problem gambling combined with the most talented minds in the field of self-exclusion software which has led to the most effective cross-platform solution to support the recovery from gambling addiction.
BetBlocker is a free tool to help you control gambling. This can be installed on as many devices as needed and has the capability to enable blocking of thousands of gambling websites for a permanent or temporary period.
Net Nanny® is used by over one-million parents to keep their children safe online and in apps. With Net Nanny® parental controls, parents can track their child’s location, manage settings for Internet filtering, block websites, view and block apps installed on their child’s device.
Cybersitter enables the blocking of advertisements on devices which can remove the presence of gambling marketing where needed.
Cybersitter enables the blocking of advertisements on devices which can remove the presence of gambling marketing where needed.
Financial Support Groups
If you require assistance with your finances and are experiencing difficulty with debt, the following services are available to support you.
National Debtline is a debt advice charity run by the Money Advice Trust. They are a free and confidential debt advice service for people in England, Wales and Scotland. They have helped millions of people deal with their debts.
They aim to help people avoid getting into unmanageable debt but, for those who do, they fund the provision of free, high-quality debt advice, delivered by our partners across the UK. The Money Advice Service is the largest single funder of debt advice in the UK.
Banks that provide gambling blocks
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